Terms of service
Terms of Service
Terms of Service
Welcome to Lulume.
By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.
1. General Terms
This website is operated by Lulume. Throughout the site, the terms “we,” “us,” and “our” refer to Lulume.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.
If you do not agree with these terms, you should not use our website or purchase from our store.
2. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any viruses, malicious code, or harmful software through our website.
3. Product Information
We make every effort to display product descriptions, images, pricing, and availability as accurately as possible.
However, we do not guarantee that product colors, sizes, descriptions, or images will be completely accurate, current, or error-free. Product appearance may vary slightly due to screen settings, lighting, or manufacturing differences.
We reserve the right to modify, update, or discontinue products at any time without notice.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payment must be completed at checkout before an order is processed. We may refuse or cancel any order if fraud, unauthorized activity, or payment issues are suspected.
5. Order Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee that your order has been accepted.
We reserve the right to refuse, cancel, or limit any order for any reason, including product availability, pricing errors, suspected fraud, or incorrect customer information.
6. Shipping
Shipping times are estimates and are not guaranteed.
Orders are processed according to our Shipping Policy. Delays may occur due to carrier issues, weather, holidays, high order volume, or other circumstances outside of our control.
Lulume is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Customers are responsible for reviewing our return requirements before requesting a return.
Items must meet eligibility requirements to qualify for a refund.
8. Customer Information
You agree to provide accurate and complete billing, shipping, and contact information when placing an order.
We are not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate customer information.
9. Use of Products
Customers are responsible for using products safely and according to their intended purpose.
Lulume is not responsible for damage, injury, misuse, improper handling, or failure to follow product instructions.
10. Third-Party Services
Our store may use third-party services such as payment processors, shipping providers, or apps.
We are not responsible for the actions, policies, or performance of third-party providers.
11. Intellectual Property
All content on this website, including text, images, logos, graphics, product names, and branding, is the property of Lulume or used with permission.
You may not copy, reproduce, distribute, or use our website content without written permission.
12. Limitation of Liability
To the fullest extent permitted by law, Lulume shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.
Our liability is limited to the amount paid for the product purchased.
13. Errors and Omissions
Occasionally, there may be information on our site that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or delivery times.
We reserve the right to correct any errors and update or cancel orders if any information is inaccurate.
14. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.
15. Contact Information
Questions about these Terms of Service can be sent to: